Privacy Policy

This document is a plain-English draft prepared for pre-launch review and must be reviewed by a qualified Tanzanian lawyer before the website goes live publicly.

1. Introduction

JODE INDUSTRIAL CHEMICALS LIMITED (JODE Industrial Chemicals, “we”, “us” or “our”) respects your privacy. This policy explains what personal data we collect through this website, why we collect it, how we use and protect it, and the rights you have over it. It is aligned with the principles of the Personal Data Protection Act, 2022 of the United Republic of Tanzania.

2. Who we are

JODE INDUSTRIAL CHEMICALS LIMITED is an industrial polymer resins and chemicals supplier based in Mikocheni B, Kinondoni, Dar es Salaam, Tanzania. For privacy questions you can contact us at info@jodechemicals.co.tz.

3. What data we collect

We collect only the information you choose to give us, plus basic technical data:

• Contact and quote details you submit through our request-a-quote, contact, or WhatsApp forms — such as your name, company, email address, phone number, product requirements, estimated quantity and delivery location.
• Message content you choose to include in enquiries.
• Technical data such as device type, browser, approximate location and pages visited, when you have consented to analytics cookies (see section 6).

4. How we use your data

• To respond to your enquiries and prepare tailored price quotes.
• To manage and fulfil orders, deliveries and after-sales support.
• To answer your questions by phone, WhatsApp or email.
• To improve our website and services through analytics, when you have consented.
• To comply with our legal and regulatory obligations.

5. Legal basis / consent

Where the applicable law requires consent, we rely on your consent for the collection and use of the personal data you submit through this website. You may withdraw your consent at any time by contacting us - this does not affect the lawfulness of processing carried out before withdrawal.

6. Cookies

This website uses essential cookies to function correctly (for example, to remember your cookie choices). With your consent we also use analytics cookies to understand how the site is used. You can choose to accept, reject, or accept only essential cookies when the cookie banner appears, and you can change your choice at any time. See our Cookie Policy for full details.

7. Sharing with service providers

We do not sell your personal data. We may share limited personal data with trusted service providers who help us operate this website and business, including:

• Form processing services (for example, the provider that routes your online form submissions to our inbox).
• Website hosting providers.
• Email and communication services.
• Analytics providers (only where you have consented to cookies).

These providers are expected to handle your data only on our instructions and to keep it secure.

8. International transfers

Our website hosting, form processing and analytics service providers may be located outside the United Republic of Tanzania. When your data is transferred to such providers, we take reasonable steps to ensure your information is protected to a standard comparable to the requirements of applicable Tanzanian law.

9. Data retention

We keep personal data only for as long as is reasonably necessary to fulfil the purposes described in this policy, to respond to enquiries, to manage customer relationships, or to meet legal or accounting requirements. Your message and details submitted through online forms are typically retained as part of our sales records.

10. Security

We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure, including secure (HTTPS) transmission of this website and restricting access to the personal data we hold.

11. Your rights

Under Tanzania’s Personal Data Protection Act, 2022 you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention obligations.
• Object to or restrict certain processing.
• Withdraw consent you previously gave.
• Lodge a complaint with the appropriate regulatory authority.

To exercise any of these rights, contact us at info@jodechemicals.co.tz. We may need to verify your identity before processing your request and will respond within a reasonable timeframe.

12. Children

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its “Last updated” date.

14. Contact for privacy requests

JODE INDUSTRIAL CHEMICALS LIMITED
Plot Number 3
Mikocheni B, Kinondoni, Dar es Salaam, Tanzania
Email: info@jodechemicals.co.tz
Phone: 255712589780

Review note

Please note: this is a draft prepared for review purposes. It should be reviewed and finalised by a qualified Tanzanian lawyer before launch.